Syllabus: Presentation Skills in the Modern Workplace

Course Description

Learn to create and deliver audience-focused informative and persuasive presentations using credible research, impactful presentation aids, and professional vocal and physical techniques. Participants will face scenario-based challenges typical in business settings to determine the necessary information, use credible sources ethically, organize information logically, present in a variety of channels professionally, and manage questions professionally.

• SHRM Activity: 24-37T77
• Link to Course: Presentation Skills in the Modern Workplace

Course Learning Objectives (CLO) & SHRM BASK Alignment

Based on the SHRM Body of Applied Skills and Knowledge™ (BASK) checklist, below is the alignment of the course learning outcomes with SHRM competencies. Upon completion of the course, participants will learn strategies to:

• CLO1: Overcome presentation anxiety.
  • Competency: Communication (Interpersonal Cluster)
  • Explanation: This learning outcome aligns with effective communication skills, particularly in overcoming barriers to clear and confident communication.
• CLO2: Structure presentations with introduction, body, conclusion, and transitions.
  • Competency: Communication (Interpersonal Cluster)
  • Explanation: Structuring presentations involves organizing ideas and delivering clear and informative communications.
• CLO3: Choose language strategies to appeal to specific audiences.
  • Competency: Communication (Interpersonal Cluster) & DEI
  • Explanation: Effective verbal communication is essential for delivering messages to diverse audiences.
• CLO 4: Evaluate presentation aids to align with topic, channel, audience, and occasion.
  • Competency: Communication (Interpersonal Cluster)
  • Explanation: Selecting appropriate visual aids enhances the clarity and effectiveness of the message.
• CLO5: Analyze informative and persuasive presentation elements.
  • Competency: Analytical Aptitude (Business Cluster)
  • Explanation: This involves analyzing data and information to support business decisions and presentations.
• CLO6: Use credible sources to support ideas.
  • Competency: Analytical Aptitude (Business Cluster) & Ethical Practice
  • Explanation: Using credible sources involves data gathering and analysis to inform decisions and support ideas.
• CLO7: Utilize effective vocal expressiveness and body language.
  • Competency: Communication (Interpersonal Cluster)
  • Explanation: Effective use of vocal and physical delivery techniques is crucial for clear communication.
• CLO8: Explore various presentation modalities.
  • Competency: Diversity, Equity and Inclusion
  • Explanation: Exploring different modalities includes using new and emerging technologies for presentations to support remote and on-site attendees without excluding anyone.
• CLO9: Differentiate effective and ineffective group presentation strategies.
  • Competency: Teamwork (Interpersonal Cluster) & DEI & Relationship Management
  • Explanation: Understanding group dynamics and strategies aligns with building and leading effective teams, including everyone, and building relationships.
• CLO10: Manage audience questions professionally.
  • Competency: Communication (Interpersonal Cluster)
  • Explanation: Handling questions involves effective communication and conflict management skills.

Assessment and Certification

WorkForceRemote.org courses use a unique and innovative Success Training Methodology. Participants must earn a 100% score on assessments to progress to the next module and can retake assessments as needed without penalty. This approach ensures participants engage fully with the content and thoroughly understand the material.

Upon completing the course, participants receive a downloadable digital certificate with a unique ID number, completion date, and the number of PDCs assigned to the certification. Certificate status can be verified on the WorkForceRemote.org website.

Course and Program Hours

• The course consists of 4 modules totaling 6 hours or 6 PDCs.

Course Training Methodology

All course learning materials and assessments can be accessed within the WorkForceRemote.org learning management system (online classroom). The course is self-paced and participants will gain access to the materials for 6 months:

• Interactive media
• Written lectures and readings
• Workplace scenarios and relevant assignments
• Case Studies
• Downloadable resources
• Surveys and Knowledge Checks

Course Layout

Module 1: Presentation Fundamentals (1 Hour)

• Public Speaking in the Workplace (15 min)
• Public Speaking Anxiety (20 min)
• Presentation Structure (25 min)

Module 2: Audience Engagement (1.5 hours)

• Audience Analysis (20 min)
• Language Strategy (40 min)
• Presentation Aids (30 min)

Module 3: Effective Messaging (1.5 hours)

• Speaking to Inform (20 min)
• Speaking to Persuade (30 min)
• Evidence, Research, and Sources (40 min)

Module 4: Delivery Techniques (2 hours)

• Vocal and Physical Delivery (45 min)
• Multi-channel Presenting (35 min)
• Group Presentations (20 min)
• Managing Questions (20 min)