Welcome to
Confident Communication
From Planning to Delivery
Course Description
Level up your communication skills! Learn how to create and deliver informative and persuasive messages that engage diverse audiences—both in person and online. This course provides a foundational understanding of communication principles and demonstrates how to create presentations that resonate with audiences of any size. You will discover methods for using credible research and relevant evidence to support your ideas, incorporating effective presentation aids, and techniques to enhance your vocal and physical delivery to project confidence. Additional skills include learning how to: conduct an audience analysis, focus on key information, use and cite sources ethically, organize ideas logically, present across multiple channels, and manage questions to demonstrate professionalism.
- 4 PDCs SHRM Recertification Activity
- 4 CEUs AESBL Approved CEU Course
Target Audience
This course is designed for professionals who interact with clients, the public, boards of directors, home owner associations, civic groups, and who want to establish credibility with potential clients.
Learning Objectives
Upon completion of the course, participants will learn strategies to:
- Identify techniques to overcome presentation anxiety.
- Organize a presentation with an introduction, body, conclusion, and transitions.
- Demonstrate language strategies that appeal to specific audiences.
- Evaluate presentation aids for alignment with topic, channel, audience, and occasion.
- Identify informative and persuasive presentation elements to make each effective.
- Recognize how to use credible sources and evidence to ethically support ideas.
- Examine examples of effective vocal expressiveness and body language.
- Explore strategies for varied presentation modalities (i.e., in-person, virtual, hybrid).
- Compare effective and ineffective group presentation strategies.
- Choose methods for professionally managing audience questions.
Disclaimer
This course, Confident Communication: From Planning to Delivery, is designed for educational purposes to help participants improve their presentation skills in business settings. While the course provides valuable knowledge and practical techniques, successful completion does not guarantee mastery or success in all professional scenarios.
Participants are responsible for applying the skills learned in compliance with their organization’s policies, professional standards, and ethical guidelines. The course provider and affiliates assumes no liability for outcomes resulting from the application of course content in professional settings.
Instructions
Click on the first lesson title below to access course content.
If you encounter any difficulties with the course materials or technical issues, submit a Get Help ticket from your My Courses page.
