Online certifications to help professionals, leaders, and organizations optimize their remote work environments.
Improving Remote Work
As the trend of working remotely continues to expand, organizations are discovering challenges in the non-traditional workplace. As professionals with experience in all aspects of remote work, from technical support to employee supervision, we saw that most remote professionals wanted to do the right thing, but unfortunately, there has been no clear definition of “the right thing”…until now.
Researchers have studied how remote workplaces affect customers, employees, supervisors, and organizations. Our remote experts have synthesized that research into WFR’s PACE standards, which address Productivity, Access, Communication, and Engagement. Standards don’t do much good if everyone in an organization is not held to the same expectations, so once again, we applied research to solve this issue.
Self-paced, Practical Courses
Research indicates that employees want convenient, relevant training. With an emphasis on customer service (internal and external), WFR Certification courses transform the theoretical into the practical using interactive methods. Self-paced courses help individuals analyze and improve their approach to remote work.
A WFR Certificate acknowledges demonstrated proficiency in meeting WFR Remote Workplace Standards in the areas of Productivity, Access, Communication, and Engagement. Our initial certification is the Remote Professional Certificate. Certified remote professionals who complete the leader certification training will receive the Certified Remote Leader Certificate. A Certified Remote Leader is eligible to represent an organization to evaluate the remote readiness of the workplace and earn a Remote Workplace Certification for the organization.
WorkForceRemote's PACE Model ©
Each of our certification tracks is composed of interactive training materials aligned to our unique PACE Model and includes a broad range of relevant topics important to a remote workforce including: productivity, access, communication, and engagement.
Benefits and Access
Our certification programs include several benefits beyond the online course.