As the trend of working remotely continues to expand, organizations are discovering challenges in the non-traditional workplace. As professionals with experience in all aspects of remote work, from technical support to employee supervision, we saw that most remote professionals wanted to do the right thing, but unfortunately, there has been no clear definition of “the right thing”…until now.

Research-based Standards

Researchers have studied how remote workplaces affect customers, employees, supervisors, and organizations. Our remote experts have synthesized that research into WFR’s PACE standards, which address Productivity, Access, Communication, and Engagement. Standards don’t do much good if everyone in an organization is not held to the same expectations, so once again, we applied research to solve this issue.

Self-paced, Practical Courses

Research indicates that employees want convenient, relevant training. With an emphasis on customer service (internal and external), WFR Certification courses transform the theoretical into the practical using interactive methods. Self-paced courses help individuals analyze and improve their approach to remote work.

Remote Certifications

A WFR Certificate acknowledges demonstrated proficiency in meeting WFR Remote Workplace Standards in the areas of Productivity, Access, Communication, and Engagement. Our initial certification is the Remote Professional Certificate. Certified remote professionals who complete the leader certification training will receive the Certified Remote Leader Certificate. A Certified Remote Leader is eligible to represent an organization to evaluate the remote readiness of the workplace and earn a Remote Workplace Certification for the organization.