Certified Remote Professional

Explore our PACE Model through our Remote Professional Certificate track. Developed for both novice and seasoned remote professionals.

Our goals for this certificate:

  • Ensure remote professionals receive a comprehensive training program by focusing on topics important to remote workers
  • Help participants understand various expectations of a professional remote worker
  • Provide resources and downloads for ready application
  • Award a digital credential for the successful completion of each course
  • Award a digital certificate for the successful completion of all four courses

Following are courses, associated digital credentials, and key topics covered:

Remote Professional Productivity Digital Credential

Course

PACE 101: Productivity

  • The Value Add of Remote for a Professional
  • Optimizing the Remote Environment
  • Remote Environment Score (RES) using WFR’s proprietary tool
  • Time Management
  • Project/Task Management
  • Flexibility in Change
  • Motivation in a Remote Environment
  • Connecting Work to Purpose
  • Performance Goals
  • Work-Life Balance
  • Personal Code of Ethics for Productivity
Access

Course

PACE 102: Access

  • Cyber Security
  • Remote Hardware
  • Remote Software
  • File Sharing
  • Video Conferencing
  • Email, SMS, IMs, Phone, Social Media Channels
  • Finding and Following Technology Policies
  • Discovering Trending Technologies
  • Access Options
  • Personal Code of Ethics for Access
Communication

Course

PACE 103: Communication

  • Remote Communication Model
  • Multi-Channel Mastery (email, video conference, etc.)
  • Communication Pitfalls
  • Minimizing Barriers & Noise
  • Communication Competence Basics
  • Listening and Sharing as a Remote Participant
  • Building Rapport with Small Talk
  • Impression Management
  • Staying on the Radar
  • Diversity, Intercultural, and Generational Communication
  • Personal Code of Ethics for Communication
Remote Professional Engagement Digital Credential

Course

PACE 104: Engagement

  • Engagement in a Remote Environment
  • Emotional Intelligence and Virtual Work
  • Working with Psychological Safety
  • Virtual Socialization
  • Virtual Organizational Climate and Culture
  • Reading Remote Norms
  • Actively Participation for Remote Teams
  • Creativity and Innovation
  • Organizational Commitment
  • Understanding Individual Differences, Attitudes, and Personalities
  • Professional Development in a Virtual Environment
  • Personal Code of Ethics for Engagement

Ready, Set, Learn