Certified Remote Professional
Explore our PACE Model through our Remote Professional Certificate track. Developed for both novice and seasoned remote professionals.
Our goals for this certificate:
- Ensure remote professionals receive a comprehensive training program by focusing on topics important to remote workers
- Help participants understand various expectations of a professional remote worker
- Provide resources and downloads for ready application
- Award a digital credential for the successful completion of each course
- Award a digital certificate for the successful completion of all four courses
Following are courses, associated digital credentials, and key topics covered:
Course
PACE 101: Productivity
- The Value Add of Remote for a Professional
- Optimizing the Remote Environment
- Remote Environment Score (RES) using WFR’s proprietary tool
- Time Management
- Project/Task Management
- Flexibility in Change
- Motivation in a Remote Environment
- Connecting Work to Purpose
- Performance Goals
- Work-Life Balance
- Personal Code of Ethics for Productivity
Course
PACE 102: Access
- Cyber Security
- Remote Hardware
- Remote Software
- File Sharing
- Video Conferencing
- Email, SMS, IMs, Phone, Social Media Channels
- Finding and Following Technology Policies
- Discovering Trending Technologies
- Access Options
- Personal Code of Ethics for Access
Course
PACE 103: Communication
- Remote Communication Model
- Multi-Channel Mastery (email, video conference, etc.)
- Communication Pitfalls
- Minimizing Barriers & Noise
- Communication Competence Basics
- Listening and Sharing as a Remote Participant
- Building Rapport with Small Talk
- Impression Management
- Staying on the Radar
- Diversity, Intercultural, and Generational Communication
- Personal Code of Ethics for Communication
Course
PACE 104: Engagement
- Engagement in a Remote Environment
- Emotional Intelligence and Virtual Work
- Working with Psychological Safety
- Virtual Socialization
- Virtual Organizational Climate and Culture
- Reading Remote Norms
- Actively Participation for Remote Teams
- Creativity and Innovation
- Organizational Commitment
- Understanding Individual Differences, Attitudes, and Personalities
- Professional Development in a Virtual Environment
- Personal Code of Ethics for Engagement