Course Description
This course is designed to teach the essential components of offering CCTV as a Service, including installation, maintenance, support, and value-added services. Unlike typical installations, CCTV as a Service includes ongoing maintenance, support, equipment replacement and value-added services, ensuring continuous functionality and security enhancements.
Participants will learn how to design customized service packages tailored to different client segments, such as residential, commercial, and industrial. Participants will gain the ability to highlight the benefits and ROI of CCTV as a Service, implement best practices for onboarding new clients and after-sales support. Through interactive modules and real-world scenarios, this course equips participants with practical knowledge and techniques to market and sell CCTV as a Service to clients. This course was designed for: CCTV Installers, Service Technicians, and Sales Engineers, and Business Development Managers.
Learning Objectives
At the completion of this course, participants will be able to:
- Differentiate the components of CCTV as a Service from a typical CCTV installation.
- Design customized service packages tailored to different client segments, such as residential, commercial, and industrial.
- Identify the benefits of CCTV as a Service with customers.
- Apply best practices for onboarding new clients and after sales support.
Instructions
Click on the first lesson title below to begin. If you encounter any difficulties with the course materials or technical issues, submit a Get Help ticket from your My Courses page.
