To access course materials, enroll in the course, then scroll down to Course Content and click on the first lesson title.

Work through the lessons in order. Each lesson has short readings, interactive practice, a real-world case file, videos and key terms, and ends with a knowledge check. You need a perfect score on each knowledge check to complete the lesson, and you can retake it as many times as you need. Then select Mark Complete to move on.

The course is self-paced. You can pause and return at any time, and you have six months from enrollment to finish. When all 16 lessons are complete, download your certificate for 4 CEUs.

If you encounter any difficulties with the course materials or technical issues, submit a Get Help ticket from your My Courses page.

This 4-hour course gives security technicians with no prior IT background the networking skills that modern IP and cloud camera systems require. Learners start with the basics, such as IP addresses, DHCP, the difference between a LAN and a WAN and what “the cloud” really means for cameras, and build to the skills that keep a system running: matching PoE to each camera’s power needs, preventing burnouts, choosing and testing cable, and using switches, routers and VLANs to keep cameras reachable and secure.

Later lessons cover IP addressing and firmware, bandwidth and storage calculations, mobile apps and remote viewing, troubleshooting, streaming optimization, growing and upgrading a system, including the move from analog to IP, and explaining it all to customers in plain language without overpromising.

Each lesson pairs short readings with interactive diagrams, real-world case files, videos and a knowledge check. Scenarios use everyday businesses and homes, and the course includes downloadable client communication worksheets you can customize for your own business.

Who it is for. CCTV technicians, installers, sales engineers, system designers and consultants who install, configure, supply or manage IP-based surveillance systems. No prior networking knowledge is assumed.

Note. Specific products or manufacturers are not endorsed in this course.

Upon successful completion of this course, participants will be able to:

1. Identify core IT, networking and cloud terms relevant to IP-based CCTV systems.
2. Compare PoE standards and apply best practices to prevent device failures and manage power safely.
3. Distinguish appropriate IP addressing methods, interpret bandwidth requirements and explain mobile app features for CCTV setup and diagnostics.
4. Recognize common network issues and describe optimizations for cloud access and AI features.
5. Explain IP and cloud benefits to clients, contrast modern IP systems with legacy setups and respond to common objections without technical overpromises.

This continuing education course is provided for educational purposes only and offers general information. It does not constitute professional licensure, state certification, legal advice, engineering guidance or official compliance direction.

This course is approved by the Alabama Electronic Security Board of Licensure (AESBL) and awards 4 CEUs upon successful completion. It may fulfill educational requirements for licensing or renewal in applicable jurisdictions. Completion does not grant or substitute for any official license, certification or regulatory approval. Licensing decisions rest solely with the relevant state board.

Participants are solely responsible for making sound professional decisions and for ensuring that all work complies with applicable federal, state and local laws, codes, industry standards and regulations, including AESBL requirements for official documents and licensing. The course provider, instructors and affiliates assume no liability for how learners apply course content, for any installation outcomes or system performance, or for results related to licensure or employment.