Certified Remote Coach
Explore the our PACE Model through our Remote Coach Certificate track. Prerequisite: Participants must complete the Remote Professional Certification before beginning this track.
Our goals for this certificate:
- Help leaders identify and standardize expectations for their remote workers following our PACE Model
- Provide relevant resources and downloads for ready application
- Award a digital credential for the successful completion of each course
- Provide a digital certificate for the successful completion of all four courses in this program
Following are courses, associated digital credentials, and key topics covered:
Course
PACE 201: Productivity
- Calculating the Value Add of Remote
- Optimizing the Remote Environment for the Workforce
- Analyze RES scores
- Time Management Strategies for Leaders
- Project/Task Management Techniques & Tracking
- Change Management in a Virtual World
- Motivating Workers in a Remote Environment
- Connecting Work to Purpose
- Identifying and Setting Remote Performance Targets
- Work-Life Balance for Leaders
- Code of Ethics for Productivity
Course
PACE 202: Access
- Cyber Security
- Remote Hardware
- Remote Software
- File Sharing
- Video Conferencing
- Email, SMS, IMs, Phone, Social Media Channels
- Communicating Technology Policies
- Trending Technologies for Access
- Code of Ethics for Access
Course
PACE 203: Communication
- Leading in a Remote Communication Environment
- Communicating Expectations for Multi-Channel Interactions(email, video conference, etc.)
- Communication Competence for Leaders
- Communication Pitfalls
- Connecting with a Remote Audience
- Maintaining Relationships with Small Talk
- Impression Management for Leaders
- Communicating Expectations Virtually
- Managing the Virtual Radar
- Diversity, Intercultural, and Generational Virtual Communications
- Code of Ethics for Communication
Course
PACE 204: Engagement
- Engaging Virtual Remote Workers and Organizations
- Emotional Intelligence and Virtual Leadership
- Establishing a Psychologically Safe Remote Environment
- Socializing Workers to Organizational Climate and Culture
- Creating and Reading Remote Norms
- Remote Teams Thriving or Surviving
- Inspiring Creativity and Innovation
- Influence and Remote Leadership Strategies
- Individual Differences, Attitudes, and Personalities
- Professional Development in a Virtual Environment
- Code of Ethics for Engagement