Certified Remote Coach

Explore the our PACE Model through our Remote Coach Certificate track. Prerequisite: Participants must complete the Remote Professional Certification before beginning this track.

Our goals for this certificate:

  • Help leaders identify and standardize expectations for their remote workers following our PACE Model
  • Provide relevant resources and downloads for ready application
  • Award a digital credential for the successful completion of each course
  • Provide a digital certificate for the successful completion of all four courses in this program

Following are courses, associated digital credentials, and key topics covered:

Remote Coach Productivity Digital Credential

Course

PACE 201: Productivity

  • Calculating the Value Add of Remote
  • Optimizing the Remote Environment for the Workforce
  • Analyze RES scores
  • Time Management Strategies for Leaders
  • Project/Task Management Techniques & Tracking
  • Change Management in a Virtual World
  • Motivating Workers in a Remote Environment
  • Connecting Work to Purpose
  • Identifying and Setting Remote Performance Targets
  • Work-Life Balance for Leaders
  • Code of Ethics for Productivity
Remote CoachAccess Digital Credential

Course

PACE 202: Access

  • Cyber Security
  • Remote Hardware
  • Remote Software
  • File Sharing
  • Video Conferencing
  • Email, SMS, IMs, Phone, Social Media Channels
  • Communicating Technology Policies
  • Trending Technologies for Access
  • Code of Ethics for Access
Remote Coach Communication Digital Credential

Course

PACE 203: Communication

  • Leading in a Remote Communication Environment
  • Communicating Expectations for Multi-Channel Interactions(email, video conference, etc.)
  • Communication Competence for Leaders
  • Communication Pitfalls
  • Connecting with a Remote Audience
  • Maintaining Relationships with Small Talk
  • Impression Management for Leaders
  • Communicating Expectations Virtually
  • Managing the Virtual Radar
  • Diversity, Intercultural, and Generational Virtual Communications
  • Code of Ethics for Communication
Remote Coach Engagement Digital Credential

Course

PACE 204: Engagement

  • Engaging Virtual Remote Workers and Organizations
  • Emotional Intelligence and Virtual Leadership
  • Establishing a Psychologically Safe Remote Environment
  • Socializing Workers to Organizational Climate and Culture
  • Creating and Reading Remote Norms
  • Remote Teams Thriving or Surviving
  • Inspiring Creativity and Innovation
  • Influence and Remote Leadership Strategies
  • Individual Differences, Attitudes, and Personalities
  • Professional Development in a Virtual Environment
  • Code of Ethics for Engagement

Ready, Set, Learn